Privacy Policy

Last Updated: June 2026

About Us

Chi-quilibrium is a holistic wellbeing practice operated by Kerry Powell, offering Reiki healing, Reiki training, tarot readings, meditation sessions, workshops, spiritual development events, and related wellbeing services.

Website: www.chi-quilibrium.com‍ ‍

Email: kerry@chi-quilibrium.com

Information We Collect

We may collect personal information when you:

  • Contact us through our website

  • Book appointments or workshops

  • Subscribe to our newsletter

  • Purchase products or services

  • Communicate with us by email, telephone, social media, or in person

This information may include:

  • Name

  • Email address

  • Telephone number

  • Appointment information

  • Booking history

  • Any information you voluntarily provide when making enquiries

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Manage bookings and appointments

  • Deliver services you have requested

  • Process payments

  • Send appointment reminders

  • Send newsletters where consent has been given

  • Meet legal and accounting obligations

Legal Basis for Processing

We process personal information under one or more of the following lawful bases:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Legitimate business interests

Third-Party Services

We use trusted third-party providers to operate our business, which may process information on our behalf.

These may include:

  • Squarespace (website hosting)

  • Acuity Scheduling (appointment booking)

  • Google Analytics (website analytics)

  • Payment processors such as Stripe, PayPal, or other secure payment providers

Each provider maintains its own privacy and security policies.

Data Retention

Personal information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing in certain circumstances

  • Object to processing

  • Request transfer of your information where applicable

To exercise any of these rights, please contact us using the details provided below.

Data Security

Reasonable measures are taken to protect personal information using secure systems and reputable service providers. However, no internet transmission can be guaranteed to be completely secure.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Kerry Powell
Chi-quilibrium: kerry@chi-quilibrium.com

Changes to this Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.